Schedule

09:00am - 09:30am

Registration & Expo

09:30am - 10:25am

Welcome & Keynote - Stand out without selling out in the age of online influence

Stand out without selling out in the age of online influence with Kirryn Zerna Imagine your favourite coffee shop. To get there you’ve walked past not one, not two but 7 coffee shops. Now picture it heaving with dine-in eaters and takeaway orders out ...

10:30am - 11:00am

Morning Tea & Expo

11:00am - 11:30am

STARTUP - 10 Ways to get on Google for free

10 Ways to get on Google for free with Jane Tweedy Google is the holy grail when it comes to finding things online, but how do we as small business owners compete with the big players and get ranked online? Well the good news is there are some ...

11:00am - 11:30am

GROWTH - Growth Planning: how to assess, improve and grow your ideal business

Growth Planning: how to assess, improve and grow your ideal business with Lana Ratapu To find out where your business will be in 2-3 years time… ask yourself the following question: “2-3 years ago, did you want to be where you are ...

11:35am - 12:05pm

STARTUP - The CEO mindset - the mindset you need to build and grow your business faster

The CEO mindset - the mindset you need to build and grow your business faster with Cynthia Painter We go into business to achieve a dream, a vision, and aspirations. But day to day operations make it far more challenging to keep pushing forward in this ...

11:35am - 12:05pm

GROWTH - Systemise to minimise

Systemise to minimise with Dee Heath You will walk away with the tools, hacks, knowledge and strategies to be able to implement your very own minimisation plan.  KEY CONCEPTS: Outsourcing Tools (Automation Tools, Time Saving Tools, Social ...

01:00pm - 01:35pm

Lunch & Keynote - Building your small business on a budget

Lunch will be served in the Victoria Room We will hear from Keynote speaker Sarah Hutchings speaking on the topic of "Building your small business on a budget" You will leave with a step-by-step plan to improve your visibility, and an ...

01:40pm - 02:10pm

STARTUP - Supercharge your social media

Supercharge your Social Media with Simon Gould This presentation will provide an overview of how to go about setting up a social media presence and starting to build a following.  Identifying your target audience and establishing where the hang ...

01:40pm - 02:10pm

GROWTH - The power of your personal brand

The power of your personal brand with Petrina Verma This short, practical talk is focused on educating Business Owners on how to be seen and remembered and be the first to be contacted and referred by clients. It will cover: Why a personal brand is ...

02:10pm - 02:40pm

GROWTH - Customer Experience – Making the most of every customer interaction

In this presentation Anne will take you through all things Customer Experience. She will cover why it is important and the link to customer loyalty. She will show you some simple tools to use to understand who your customers are and the experience they have with ...

02:15pm - 02:45pm

STARTUP - Overview of NSW Government support for small business

Overview of NSW Government Support for Small Business with Lauren Anderson

02:50pm - 03:20pm

Afternoon Tea

03:20pm - 04:00pm

Keynote - Women in small business changing the world

Women in Small Business Changing the World with Give & Take Ambassador Kim Honor

04:00pm - 05:00pm

Hills District Small Business Awards Presentation

Hills District Small Business Awards! Further information on categories to be released soon - like the event Facebook page for updates!